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Usernames & Passwords for University Systems

This guide describes user credentials for public-facing University Systems used by all University constituents.


Introduction to User Credentials for Piedmont University Systems

  • IT Services (ITS) assigns new students and personnel a username, an email address, and a temporary password.
  • ITS sends this information to new people as part of student orientation or employee onboarding activities, with directions about how to logon for the first time.
  • When new students and personnel logon for the first time, the system requires them to choose a new permanent password.  
  • When you enter your University username or email address as username and your password into these systems, a central credentials server is checked for a match. 

If you lose your temporary, one-time password, or if you forget your permanent password, follow the instructions on this Library FAQ to reset your password.

  • Your University username looks like this: jjones0101 (student) or jjones (faculty, staff). A student's username incorporates the person's 4-digit birthday.
  • Your University email address therefore looks like this: (student) or (faculty, staff).
  • The most commonly used University systems use your University username as your username for the system.

But there are some exceptions described in the second and third tables below.

Username as Username; University Password

These services use your University username as the username, with your University password.

Service Username Example

jjones0101 or jjones

Library Research Services
jjones0101 or jjones
Lions Print
jjones0101 or jjones
Piedmont App jjones0101 or jjones
jjones0101 or jjones
jjones0101 or jjones
jjones0101 or jjones

Email Address as Username; University Password

These systems use your complete email address as your username, with your University password.

Service Username Example
Facilities Management HelpDesk or
IT Services Helpdesk or
Microsoft Office 365/Outlook/OneDrive, etc. or


These systems don't refer to the University's credentials management systems.

They require you to create your own account using your University email address as the username and then choosing your own password.

Service Username Example
Academic Writer
What is Academic Writer and how do I access it? or
Chronicle of Higher Education
How do I access the Chronicle of Higher Education? or
Emergency Alert System or
Grammarly for Education
What is Grammarly and how do I access it? or
Success Link, aka, Purple Briefcase or