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Frequently Asked Questions
What Is It? | Who Can Use It? | What Can I Borrow? | Is There a Charge ? | Placing Requests
How Long Does It Take? | How Long Can I Keep a Book? | How Will I Know a Request's Arrived?
Can I Renew It? | What If It's Overdue? | Copyright Notice
- If the Library does not have an article or a book a user needs, we can borrow books or journal articles from another library. When we receive a journal article or a book chapter, we immediately will scan it to a PDF and e-mail that file to the user. If we borrow a book for a Demorest or Athens user, it will be made available for pickup from the user's home library. We will send books to Cohort users by US Mail.
- If an Athens user needs a book owned by the Arrendale Library or a Demorest user needs a book owned by the Athens Campus Library, the ILL service will send the book to the user's home library for pickup. We will send books from either library to Cohort users by US Mail.
- The Library cannot borrow textbooks that are currently required for classes at the College.
- Some types of materials will not be loaned by other libraries, in accord with the provisions of the National Interlibrary Loan Code of the American Library Association. Entire volumes of journals, "rare" materials, oversized and bulky materials, fragile materials, basic reference materials, and video and audio materials usually cannot be borrowed.
Who can use Interlibrary Loan? — You are eligible to use Interlibrary Loan if you are a currently registered student or a member of the faculty and staff of the College. But please exhaust all resources available to you, especially the Online Library Resources before using Interlibrary Loan. Ask the librarians for assistance to find all the resources readily available.
How do I place a Interlibrary Loan request? — Online Interlibrary Loan request forms are available from the Library's web site and through the links at the top of this page. Forms must be filled out fully to be processed. Please take note of the required fields.
- Journal articles or book chapters borrowed from another library typically take 2-5 business days to arrive. We e-mail PDF's as soon as possible thereafter;
- Books borrowed from another library:
- Books borrowed for a Demorest user typically take 4-7 business days to arrive at Demorest and become available for pick up within 24 hours.
- Books borrowed for an Athens user typically take 4-7 business days to arrive at Demorest. We then mail the book to the user.
- Books borrowed for a Cohort user typically take 4-7 business days to arrive at Demorest and another 1-2 days to be dispatched by UPS to a Cohort user.
- Books in the Libraries' collections:
- Books requested by Athens or Demorest users typically take 2-3 business days to be transported from one library to another; they become available for pick up almost immediately.
- Books requested by Cohort users are dispatched from Athens or Demorest by UPS within 48 hours of the receipt of a request and take 1-2 business days to arrive.
How will I know when my book is available and where I can pick it up? — When your book arrives, we will promptly e-mail you once per request received. Demorest and Athens users can pick up ILL books at any time the Arrendale Library or the Athens Campus Library are open.
How long can I keep the book borrowed for me? — The lending period of a borrowed book is determined by the lending library, not by Piedmont College Libraries. Typically, borrowed materials may be used for 2–3 weeks. Shorter periods are not uncommon. Borrowed materials must be returned by the due date written on the paper band on the book.
Can I renew my borrowed book? — You must request renewal no later than 5 business days before the due date written on the ILL band on the item. The Library then requests renewal from the lender, which may take up to 48 hours. You should not presume that renewal will be approved by the lending library. If renewal is not allowed, you must return it by the due date.
What if I keep my borrowed book beyond the due date, or lose it? — All users – students, staff, faculty – are liable for any fines or charges imposed by the lending institution for lost or damaged items. Moreover, the Piedmont College Libraries will assess a fine of $1 per day per overdue item, with no grace period and with a maximum fine per item of $25.
Copyright Restrictions Warning Notice
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction.
One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order, if in its judgment, fulfillment of the order would involve violation of the Copyright law.
For further information, the Arrendale Library Circulation Desk staff at x1111 or the staff of the Athens Campus Library at 706-433-0728. You can also contact the Interlibrary Loan Department by e-mail: firstname.lastname@example.org